Pay only the listed price
Pay the listed price. Nothing more on delivery.
For every order shipped to our preferred markets, we absorb all import duties, customs handling fees, and applicable tariffs at checkout. The price you see is the price you pay — in the US and Singapore.
The price you see is the price you pay
All import duties, customs handling fees, and applicable tariffs are included in your checkout total. The price next to every product is the final price — nothing more is owed when your parcel arrives.
How DDP shipping works behind the scenes
Your order ships from our Singapore warehouse via FedEx Express, declared as Delivered Duty Paid (DDP). That means:
- FedEx clears the parcel through your country’s customs on our account.
- Inlinex pre-pays every applicable import duty and customs handling fee directly to your local customs authority.
- You receive the package like a domestic delivery — no customs forms, no courier hand-off, no payment to make.
Markets where DDP applies by default
We ship Delivered-Duty-Paid to these markets:
Other markets: prepay duties or pay on arrival
Outside the US and Singapore, the cart page has a Duties & Taxes toggle:
- Pay on arrival — default. Your local customs office or courier collects any import duty & tax when the parcel arrives.
- Prepay duties & taxes. Toggle on to add the estimated duty & tax to your order now, so there’s nothing to pay on delivery.
The toggle doesn’t appear for the United States or Singapore — duties there are always included.
Why we can absorb the cost
We import directly from authorised brand distributors in bulk through established trade channels. Per-unit duty and handling cost is significantly lower for us than it would be for individual customers buying retail through DDU.
We pass that saving straight to you. The total cost — duties, customs, shipping — is built into our prices and is still typically cheaper than buying from a local retailer that charges sales tax on top.
Free FedEx shipping above a per-country threshold
Each market has its own free-shipping cart-value threshold (shown at checkout in your local currency). Below the threshold, shipping is charged by weight. Above it, shipping is on us. In the US, duties are included at every order size.
How long does delivery take?
Typically 7–10 working days from order placement to your door:
- 1–3 working days for us to pack and dispatch the order
- 3–5 working days for FedEx Express transit to your country
- 1–2 working days for customs clearance and final delivery
A tracking link is emailed the moment we hand the parcel to FedEx.
Local sales tax / VAT — what to expect
The duties we absorb are federal/national import duties and customs handling fees, which clear your parcel through customs cleanly. Any local sales tax / VAT / GST that your country may apply to imported goods is separate from import duties.
Inlinex doesn’t collect local sales tax — we’re not a domestic retailer in your country and have no local tax nexus. Whether your country requires you to self-report use tax on imports depends on local rules — that’s between you and your tax authority, never something the courier will collect at the door.
Ready to shop?
Browse our full inline-skate range, sorted by price — duties and tariffs already absorbed at checkout.
Questions before ordering? We’re on WhatsApp
Click the WhatsApp button at the bottom-left of any page.
Live chat 11am–8pm SGT, daily.
Duty-free shipping FAQ
Will I really not be charged anything on delivery?
In the USA, correct — nothing. US orders ship Delivered Duty Paid (DDP): all import duties, customs handling fees and applicable tariffs are pre-paid by Inlinex through FedEx before the parcel reaches you, so the courier never asks you for payment at the door. Singapore orders are local deliveries with no import duty at all.
Which markets ship duty-paid?
The United States (duties always included) and Singapore (local delivery, no import duty).
Everywhere else you choose at the cart: prepay the estimated duty and tax, or pay on arrival. Hong Kong and Brunei charge no import duty or tax, and Australia has none to pay on orders under A$1,000. See Shipping & Duties for the details.
What if my order is over a certain value — do duties still apply?
For the USA, the same DDP coverage applies regardless of order size. Whether you buy a small accessory or a high-end race setup, we absorb 100% of US import duties at checkout. The free-shipping threshold is separate from duty coverage.
How do you afford to absorb the duty cost?
We import in bulk through authorised brand distributors via established trade channels, which keeps our per-unit duty cost meaningfully lower than what an individual customer would pay on a single DDU parcel. We bake that saving into our pricing rather than charging it on top.
Do I need to pay local sales tax / VAT / GST?
Inlinex doesn’t collect local sales tax / VAT / GST — we’re not a domestic retailer in your country and have no local tax nexus. The duties we absorb are federal/national import duties, which are separate from any local sales tax. Whether your country requires you to self-report use tax on imports depends on local rules — that’s between you and your tax authority, never a courier collection.
What is the Duties & Taxes toggle I see at the cart?
Outside the USA and Singapore, the cart page has a Duties & Taxes toggle. Pay on arrival is the default: your local customs office or courier collects any import duty and tax on delivery. Switch it to Prepay to add the estimated duty and tax to your order now, so there’s nothing to pay on delivery.
The toggle doesn’t appear for the USA or Singapore — duties there are always included.
What happens if customs holds my parcel?
DDP shipments are typically prioritised by customs because the duty and clearance paperwork is pre-filed by FedEx on our behalf. If a parcel is held for inspection, FedEx clears it on our account — you’re never asked to provide payment, paperwork or a customs broker. We’ll WhatsApp you proactively if there’s any delay.
How long does the parcel take to reach me?
Typically 7–10 working days door-to-door. That covers 1–3 days of order handling on our side, 3–5 days of FedEx Express transit to your country, and 1–2 days of customs clearance plus final delivery. You’ll get a tracking link the moment FedEx picks up the parcel.
Does this apply to clearance / sale items too?
Yes. Every product we ship to the USA ships duty-paid, including clearance and sale items.
What if a duty / tariff rate changes after I order?
The duty cost is locked in at the moment of dispatch, paid by Inlinex. You’re never exposed to rate changes between when you order and when it lands — that risk is ours.
Are prices already in my local currency?
Yes. When you browse from one of our local markets, prices are shown in your local currency (USD, AUD, NZD, GBP, EUR, JPY, etc.). US prices include all import duties; in other markets, duties are shown separately at the cart. There are no hidden conversion fees added at checkout (your bank may apply standard foreign-transaction fees — check with your card issuer).
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